PRINT SERVICE · VERSION 1

Your models. Printed for you.

Quotes, paid orders and testing

Uploading requests a quotation and does not take payment. Only orders explicitly paid through the normal checkout and confirmed by PayPal enter production. Any quote or transaction labelled TEST remains excluded from production and shipping. A real 10p payment test pays only for testing the transaction flow and does not settle a scenery quotation.

Prices estimate filament and machine time from geometry. We check slicing before printing and contact you if the model cannot be manufactured as agreed. The operator has confirmed separate OpenLOCK commercial permission; other uploaded models must also have permission for paid printing.

One discount code may be used per quote, subject to its validity dates. Standard parts discounts do not reduce postage or minimum charges. A filament-only code charges estimated filament at our cost and waives machine time, handling, the minimum print charge and UK postage. Existing quotes keep their original prices.

What you order

We supply your uploaded 3D models as unpainted, single-colour PLA or PETG prints. The chosen filament colour applies to the whole order. Screen colours are an illustration; physical filament can vary. Terrain Foundry ZIPs use their quantity list. Meshy and other models are accepted as standalone STL files or ZIPs containing only STL models, with the selected number of copies of each model. STL units are millimetres; textures and screen colours are not printed. Connectors and fit-test pieces in your exported quantity list are included in the price. We inspect slicing in Bambu Studio before printing; geometric checks do not guarantee printability or connector fit.

Quotes and payment

Quotes estimate filament and machine time from model geometry, with handling and UK postage as shown. Machine fees are displayed per hour. These are not sliced measurements; supports and actual print time require Bambu Studio review. No VAT is charged. Quotes are valid for seven days. Payment is taken through PayPal only after you choose to proceed. Payment must be confirmed by PayPal before an order is sent to the workshop. If we cannot manufacture your order as specified, we will contact you to agree a change or refund.

Your rights and your files

Upload only models you have permission to have printed. You keep your rights in your files and give MGN CONSULTANCY LIMITED permission to process them to quote, print and fulfil this order. This permission does not allow publishing your models or using them for unrelated projects. Nothing here removes your statutory consumer rights, including rights concerning faulty or misdescribed goods.

Optional upload privacy

The Terrain Foundry editor continues to save scenes locally without an account. This optional print service is different: submitting a request uploads your print pack, email, colour choice and delivery address to private Azure storage so we can quote and fulfil your order. We keep the manufacturing files; editable project files and unrelated documents are discarded during processing. PayPal processes payment and delivery information; Azure Communication Services delivers order emails. We do not receive your card details.

We retain unpaid requests for up to 30 days and paid order records and files for up to 180 days in this service. Transaction records in PayPal and any business accounting records may have separate legally required retention periods. Paid-order download links sent to the workshop expire after 24 hours. The private quote link should not be shared publicly. Invited testing requires a private access code. Public submission requires Cloudflare Turnstile. Uploads have size, quantity, geometry and rate limits; archives are never executed or extracted to disk. These checks reduce abuse but are not a guarantee that every model is printable.

Contact nigel.webster@mgnconsultancy.co.uk for order queries, cancellation requests or requests to access or delete your personal information. We may need to retain information required for accounting or legal obligations.

Business and dispatch details

MGN CONSULTANCY LIMITED, company number 10420886. Trading and contact address: 176 Gosport Road, Fareham, PO16 0QJ, United Kingdom. Website: mgnconsultancy.co.uk. Email: nigel.webster@mgnconsultancy.co.uk. We are not VAT registered and do not add VAT.

Allow 24 hours before printing starts, plus the printing time, plus another 24 hours for handling before dispatch. Delivery time is additional. We will contact you if model repairs, print failures or capacity change the expected schedule.

Cancellations and problems

Contact us with your order reference as soon as possible for cancellation, a fault, damage or a missing delivery. We will check production progress and respond with the available resolution. Do not send returns without contacting us first. Nothing in this process restricts your statutory rights. If a model cannot be printed as agreed, we will contact you to agree a change or refund.